QUICK EXIT →
Strategic Plan
Mission
We provide reliable legal information and support to help you navigate your legal needs, effectively and with dignity. For free.
Vision
Removing barriers to accessing legal services.
Values
Empowerment
We are committed to helping self-litigants to see their legal problems as life problems, and to take ownership and navigate those legal problems to resolution.
Respect and Humility
We meet each client without judgment with a trauma-informed lens.
Collaboration
We believe in the power of community and collaboration to promote access to justice.
Goals
-
Implement a standardized, mandatory onboarding program for all new volunteers to ensure consistent service delivery and organizational culture.
-
Enhance volunteer competence and engagement through a formalized mentorship structure and specialized legal training.
-
Streamline the intake process to manage client expectations and ensure volunteers have necessary documentation before workshops.
-
Modernize the Society's operations through a centralized document and client management system.
-
Diversify revenue streams to transition from an all-volunteer model to a sustainable, professionally staffed organization.
Download Our Strategic Plan
Click the button below to download a PDF copy of our 2023-2026 Strategic Plan.
